1. Are Hou Sek products halal?
We are work-in-progress for our Halal Certification but rest assured our products are 100% pork free, no alcohol & definitely Hou Sek (Super Tasty).
2. Does Hou Sek have a physical store where I can get some Super Tasty Gourmet Snacks?
You can find us at these locations (click me).
We are planning to partner with more vendors (cafes/restaurants/bars etc) to distribute our products so you don't have to wait to taste the goodness of life. So if you're one of them, drop us an email (firstname.lastname@example.org)
3. How long do I have to wait for my Hou Sek order?
We aim to deliver within 3-5 working days. An additional 1-2 working days is required for deliveries to East Malaysia or rural addresses.
4. Where does Hou Sek deliver to and how much does delivery cost?
Deliveries are FREE for orders RM100 and above.
All other order amounts will be shipped at a flat rate of RM8.
All orders are shipped at a flat rate of RM15.
5. What ingredients does Hou Sek use?
We only use premium ingredients for all our products. And yes, it is made with Real Salted Egg Yolk. *just look at that generous coating mmmm*
Also, all our ingredients are Muslim-friendly. We work in a 100% Pork-Free kitchen facility and all our ingredients are also 100% Pork and Alcohol Free.
6. How do I make payment?
At the checkout page, you'll be redirected to our payment gateway page (Billplz). We only accept online bank transfer for now.
7. How do I make large orders for a party/ corporate order/ I just want to eat a lot of Hou Sek?
You can contact us at:
Whatsapp: +60 108002754 / Email: email@example.com
There will be discounts for orders above RM1000 so do drop us a message before placing an order.
8. Are you all looking for partnership or distribution avenue?
Yes, we are! Do contact us with the contact number and email (at 7.) and we will revert to you.
9. Where can I go if I've got feedback, questions and anything related to my orders?
You can go to Narnia. But the better option would be to email firstname.lastname@example.org
10. Is Hou Sek Gourmet Snacks, Hou Sek?